JP TOKYO ASSISTED A MAJOR E-PAYMENT SYSTEM OWNER IN THE VENDING MACHINES INDUSTRY CREATE A COMPLEX DATA MANAGEMENT SYSTEM LINKING VARIOUS TERMINALS AND MERCHANTS.

Project Background

The client, a manufacturer specializing in payment systems for unattended retail machines, recognized the need for a digital transformation in their payment systems just before the Olympics in Japan. With a vision for a more globally-oriented mechanism, they aimed to upgrade their payment methods to support multiple payment tenders and options on their devices. Additionally, the client sought to provide user-friendly customer portals for efficient back-office operations.

Taking a proactive approach, the client announced their plans for the development of this digital system through a press release. However, when they received a proposal from their existing vendor, it exceeded their budget and the planned product release timeline.

During this critical phase, JP Tokyo proposed an agile approach, emphasizing high-speed development while ensuring costs remained within the client's budget. The result was the successful delivery of the first production release of the product in approximately three months. Subsequently, JP Tokyo has continued to provide ongoing enhancement and maintenance support for the system.

Process

• Architecture: The platform was developed as a web application using open technologies and hosted on a globally renowned public cloud, utilizing multiple cloud-native services.

• Scalability: Following the initial production release, the system efficiently handled 10 thousand transactions. Subsequently, it underwent rapid scaling to accommodate over 25 million transactions, demonstrating its robust scalability.

• Security: Adhering to an elaborate security checklist and guidelines, JP Tokyo swiftly met the stringent security requirements. The team successfully implemented security measures within a short timeframe, ensuring the platform's integrity.

• Team: The core team, based in Japan, worked closely with the client, while other highly skilled members collaborated from different geographical locations. This distributed approach aimed to provide rapid yet high-quality deliverables, incorporating the latest technologies.

• Methodology: JP Tokyo executed the entire project following the best practices of agile methodology, maintaining close collaboration with the client throughout. This approach facilitated flexibility, responsiveness, and efficient delivery of the project objectives.

Image 1: CAP cloud service： linking with payment gateway

Image 2: CAP platform Overall feature image

Result

The most significant challenge we faced was an extremely tight timeline coupled with exceptionally high quality expectations, particularly given the sensitive nature of the project involving payment data. Despite these challenges, we successfully delivered the platform on schedule and continuously enhanced it with new functionalities.

As a result, our client was able to solidify its position as the market leader. The client's sales have consistently increased, remaining unaffected even during the challenging circumstances posed by the Covid situation. This resilience underscores the success of the platform in meeting not only the stringent timeline and quality requirements but also contributing to the client's sustained growth in the market.

JP Tokyo’s Differentiators

In this project, JP Tokyo demonstrated itself as a high-performance partner, guaranteeing that the client could fulfill its commitments to their customers.

JP Tokyo navigated a challenging project environment, working within a tight timeline and a controlled budget, all while facing evolving and occasionally unclear requirements. Despite these complexities, the team consistently delivered best-in-class service.

The establishment of a world-class engineering team in a short timeframe showcased JP Tokyo's ability to assemble talent efficiently. The adoption of cutting-edge technologies, utilization of top-notch project management tools, and the application of the most suitable methodologies further underscored the company's commitment to excellence.