Business Operator
JP Tokyo & Co., Inc.

Responsible Representative
President & CEO: Dayanand Singh

Business Address
Akane Building 6F, 4-1-31 Akasaka,
Minato-ku, Tokyo 107-0052, Japan

Phone Number
+81-3-6718-4796
For inquiries, please contact us via email whenever possible.

Business Hours
Weekdays: 10:00–17:00
(Excluding weekends, national holidays, and company-designated holidays)

Email Address
support@jedislides.com

Website URL
https://jptokyo.co.jp/

Pricing
Prices are listed on each service page or, in the case of corporate clients, specified in the provided quotation (tax included).

Additional Fees

• Internet connection fees (based on your service provider contract)

• Bank transfer fees (if applicable and borne by the customer)

Payment Methods and Timing
For subscription-based services, payments can be made through the Stripe payment system using the following methods:

• Credit Cards (VISA, MasterCard, American Express, JCB, etc.)

• Debit Cards

• Bank Transfers

• Other Stripe-supported payment methods

Payment Timing

• Immediate payment upon order confirmation.

• For subscription services, charges will occur on the contract date and subsequently on each renewal date (monthly or annually, depending on the plan).

Service Delivery Timing

• One-time services (with bank transfer): services will commence within five (5) business days upon payment confirmation.

• Subscription services: available immediately upon completion of the contract process.

Returns and Cancellations

• Due to the nature of digital content and intangible services, we generally do not accept returns or issue refunds after purchase.

• However, if the service cannot be delivered due to a fault on our side, we will handle the situation on a case-by-case basis.

System Requirements and Conditions of Use
Use of our services requires a stable internet connection and an up-to-date web browser (such as Google Chrome or Safari). For details, please refer to each service’s information page.

Cancellation of Subscription Services (if applicable)
To cancel your subscription, please submit a cancellation request via My Page or email no later than one (1) month prior to the next billing date (by the end of the month). Cancellations submitted after this deadline may result in charges for the following billing period.

Other Charges

• For subscription and downloadable products: a 10% consumption tax is applied in accordance with Japanese law effective October 1, 2019.

• For packaged products: a 10% consumption tax, bank transfer fee (borne by the purchaser), and flat shipping fee of ¥648 per order (within Japan).

Additional Notes

• Our services are intended for corporate and business clients and may not be considered consumer transactions.

• Please review our Terms of Use carefully before entering into any agreement.