Business Operator
JP Tokyo & Co., Inc.

Responsible Representative
President & CEO: Dayanand Singh

Business Address
Akane Building 6F, 4-1-31 Akasaka,
Minato-ku, Tokyo 107-0052, Japan

Phone Number
+81-3-6718-4796
For inquiries, please contact us via email whenever possible.

Business Hours
Weekdays: 10:00–17:00
(Excluding weekends, national holidays, and company-designated holidays)

Email Address
support@jedislides.com

Website URL
https://jptokyo.co.jp/

Pricing
Prices are listed on each service page or, in the case of corporate clients, specified in the provided quotation (tax included).

Additional Fees

• Internet connection fees (based on your service provider contract)

• Bank transfer fees (if applicable and borne by the customer)

Payment Methods and Timing
For subscription-based services, payments can be made through the Stripe payment system using the following methods:

• Credit Cards (VISA, MasterCard, American Express, JCB, etc.)

• Debit Cards

• Bank Transfers

• Other Stripe-supported payment methods

Payment Timing

• Immediate payment upon order confirmation.

• For subscription services, charges will occur on the contract date and subsequently on each renewal date (monthly or annually, depending on the plan).

Service Delivery Timing

• One-time services (with bank transfer): services will commence within five (5) business days upon payment confirmation.

• Subscription services: available immediately upon completion of the contract process.

Returns and Cancellations

• Due to the nature of digital content and intangible services, we generally do not accept returns or issue refunds after purchase.

• However, if the service cannot be delivered due to a fault on our side, we will handle the situation on a case-by-case basis.

System Requirements and Conditions of Use
Use of our services requires a stable internet connection and an up-to-date web browser (such as Google Chrome or Safari). For details, please refer to each service’s information page.

Cancellation of Subscription Services (if applicable)
To cancel your subscription, please submit a cancellation request via My Page or email no later than one (1) month prior to the next billing date . Cancellations submitted after this deadline may result in charges for the following billing period.

Other Charges

• For subscription and downloadable products: a 10% consumption tax is applied in accordance with Japanese law effective October 1, 2019.

• For packaged products: a 10% consumption tax, bank transfer fee (borne by the purchaser), and flat shipping fee of ¥648 per order (within Japan).

Additional Notes

• Our services are intended for corporate and business clients and may not be considered consumer transactions.

• Please review our Terms of Use carefully before entering into any agreement.