BRINGING THE BEST OF OUR EXPERTISE TO YOU

PROJECT CUSTOMER RATINGS

At JP Tokyo & Company, we hold our clients’ opinions and feedback in high regard. Our unwavering commitment is to consistently provide outstanding and ever-improving services, cementing our role as a trusted partner on our clients’ paths for sustainable growth.

What Customers Say About JP Tokyo

  • 38% of clients reported that we exceeded their expectations, highlighting our ability to deliver results beyond the original scope.

  • 31% stated that we met all project objectives, reflecting our strong commitment to fulfilling client goals.

  • 31% were neutral, often due to the exploratory or innovative nature of the projects.

  • 0% reported outcomes below expectations, underscoring our consistent performance.

  • 25% of clients felt we exceeded expectations by maximizing value within the budget.

  • 75% confirmed the final budget was appropriate, indicating transparent and well-managed cost structures.

  • 0% felt the budget was below expectations, showcasing our ability to balance quality with financial discipline.

  • 34% of clients felt we exceeded expectations by delivering faster than anticipated.

  • 58% confirmed the schedule was appropriate, reflecting reliable planning and execution.

  • Only 8% noted slight delays, often in complex or evolving projects.